On-Line Help for Windows Media Player

On a PC;

*Under the "View" menu;

Be sure that the screen is set to "full mode".

It can be changed, but it will look best at 100%.

*Under the "Tools" menu;

*Look Under "Options"

*Look under "Network"

Be sure the HTTP box is checked. (They may all be checked, but at least have HTTP checked)

In most cases you will not use a proxy server.

If you are on a corprate LAN, check with your network adminstrator for settings.

DCPS computers use the no proxy setting.

*Look under "Performance"

If you know your connection speed, select it here.

If you don't, then select "Detect my Connection Speed"

Be sure the sound is turned up and not muted on the computer. Also be sure the volume controls on Windows Media Player and on your speakers are turned up.

When you select the program, the player will show "Locating", then "Connecting". It will finally show "Buffering" and then start playing the video.

On a Macintosh;

*Under the "View" menu;

Be sure that the zoom setting is set to 100%.

It can be changed, but it will look best at 100%.

*Under the "Edit" menu

*Choose "Preferences"

*Choose "Network"

Be sure the HTTP box is checked.

In most cases you will not use a proxy server.

If you are on a corprate LAN check with your network adminstrator for settings.

DCPS computers use the no proxy setting.

Choose "Connection"

Select your connection speed here.

You may want to try different ones until it works properly.

Be sure the sound is turned up and not muted on the computer. Also be sure the volume controls on Windows Media Player and on your speakers are turned up.

When you select the program, the player will show "Connecting", then "Buffering", and then start playing the video.

If all else fails, send us a question and we will try to solve your problem.